Your FAQs answered. We’ve put together some commonly asked questions to give you more information about East Front Miniatures.
FAQs answered
What Scale Are Our Miniatures?
- Our 10mm Miniatures, are between 1:144th and 1:160th.
- Our 15mm Miniatures, are between 1:100
- Our 20mm Miniatures, are between 1:72 to 1:76
- Our Platoon 20 Miniatures, are between 1:72 to 1:76
Do The Figures Come Painted And Assembled?
All of our products are unpainted. There are a small number that require minor assembly. But if you get stuck send us an email: Contact.
What Are The Products Made From?
Our vehicles, figures are metal and scenery is made from resin.
Do The Figures Come With Bases?
No.
Do You Ship To My Country?
Yes, we ship worldwide. See Delivery Information.
How Long Will It Take To Receive My Order?
See Delivery Information.
My Order Hasn’t Arrived – What Do I Do?
If it has been 4 weeks since dispatch and your order hasn’t been delivered we ask that you contact your local post or sorting office. If they do not have any information you should contact us with your order number.
Can You Take Vat Off My Order As I Live Abroad?
No, simply because we do no charge VAT. Only businesses that have a turnover over £85,000 charge VAT in the UK.
Can I Buy Your Miniatures From Any Other Retailers?
At the moment they are only available from us.
How Do I Place An Order?
- Website, Browse our products, and add the items to your basket. Then proceed to the checkout.
- Mail order, Browse our products and send us your postal order. See Contact for address.
What Payment Methods Do you Accept?
- Credit or Debit Cards through PayPal. See Payment Methods.
- Cheque
- Postal Orders
Do you have any sales days?
Yes we do check out the list below
Black Friday Sales
Boxing Day Sale
East Front Miniatures Birthday
What Details Do you Collect?
See Privacy Policy.
Our Refund Policy
See Refund Policy.
Our Terms of Service
How To Leave A Review?
Check out our complete guide how to leave a customer review.
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